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Feedback Infra

Feedback Brisa Highways OMT Private Limited :


Feedback Brisa Highways OMT Private Limited (FBH) is a joint venture between Feedback Infra Private Limited and Brisa, Auto-estradas de Portugal. The joint venture endeavors to create a unique user experience on the Indian roads through lowering waiting time at toll plazas; reducing accidents through better signages and safety measures; proactive maintenance to improve life of asset—thereby raising OMT quality standard on the Indian roads at par with the best in the world. FBH is bringing innovation and international best practices from Brisa to the Operations, Maintenance and Tolling (OMT) of Indian highways which is complemented with the strong local project management skills of Feedback Infra. The solution we created for the client has the following functionality

  • Shift end reporting: Vehicles passed, collection per plaza report and consolidated report
  • Day end reporting:
  • Lane shutdown management
  • Monitoring of highways for events using App like
    (1.) capturing chainage block in case of accident
    (2.) encroachment
    (3.) pot holes
    (4.) road requiring repair.
  • Escalations if SLAs are not met per SLA metrics
  • Maintenance of service vehicles, maintenance schedule
  • Events management - communication of major accidents
  • Observations
  • Extra
  • Reporting to service management